Cyber Security
Cyber Security
Protecting our customer’s information is our primary responsibility. We focus on system integrity and keeping your personal and account information confidential and secure.
To protect your personal information from unauthorized access and use, we use security measures that comply with federal laws. These measures include device safeguards, secured files and buildings.
If you utilize our online or mobile services, then you are protected by our Online Banking Security, which means that your personal and account information are protected.
We take the following actions to protect your confidential information:
Cyber Security tips
XacBank recommends the following:
• Make sure you visit XacBank’s official website when you sign in to Online Banking. It is safer to use www.e-xacbank.mn in your browser.
• Make sure you are using a different password in online banking from ones used in other systems.
• Change your password periodically. It is a good practice to reset your password seasonally or every 6 months. If you ever suspect that someone may have your password, reset it and notify us immediately.
• Make your password memorable. If you need to write it down, make sure it's kept in a secure location and not available to anyone but you. Also, since this will be the password you need to access your accounts, take the time to think of a good strong one.
• Choose a Good Password. These tips will make it difficult for others to guess your password and help protect your account:
Do use at least 6 characters and a combination of letters and numbers. | Good Password: note45s |
Do not use your name, your spouse's name, your pet's name, birthday, favorite food, or any personal information that others can easily obtain. | Bad Password: amaraa fido (pet's name) |
Do not use a password that contains part of your online User ID or e-mail address. | Bad Password: jimmy (while your ID is jimmy in jersey) |
• Do not access online banking from public places, such as internet cafes.
• Be careful when using online banking from public computers such as internet cafes.
• You can check the last login time when you access online banking. Therefore, it is possible to see unauthorized access to your account. So, you should regularly check your login times and verify them.
• If you access online banking without doing anything for a while, the online banking system will automatically cancel your connection. You must enter your username and password again to reconnect.
