10 Best Auto Dialer Software Of 2025

Aircall is a call center that supports inbound customer service and outbound sales efforts with a power dialer. You can extract campaign lists from Salesforce or another CRM, leave post-call notes on any interaction and add contacts to your power dialer with one click.

Aircall’s auto dialer lacks advanced features, like parallel dialing, which enables you to dial five or 10 contacts simultaneously. However, I appreciated the simplicity of Aircall’s power dialer. It felt easy to rapidly dial one by one down a list, with the option to drop a voicemail.

While it lacks a virtual sales floor for teammates to observe each other with video, Aircall’s real-time analytics track each agent’s daily call performance. Along with call monitoring, this provides plenty of insight for most supervisors. Best of all, starting at $40 per user, it’s one of the cheapest options on our list.

If you’re looking for simple and user-friendly dialing along with inbound customer service, Aircall is a strong value.

Learn more: Read our full Aircall review.

Aircall’s power dialer is clean, spacious and easy to manage.

I found Aircall’s auto dialer features relatively minimalistic but user-friendly. I immediately understood how to set up IVR menus, add calls to the power dialer and begin the dialing process. I also thought it was cool how Aircall made it so easy to leave notes on calls and add numbers to dialing campaign lists directly from the call itself.

After a call, you can easily leave a note or add the contact to a dialing list.

While Aircall is a call center, Nextiva is a multichannel contact center that lets you connect with customers through VoIP service, SMS, live chat, email and web forms—all managed from one agent dashboard.

Nextiva includes auto dialer software for voice, including progressive, quarterback and predictive dialing. The progressive mode gives agents the time they need to review customer information before dialing, while predictive mode rapidly dials calls and anticipates the likelihood of the contact answering. Finally, quarterback dialing enables a supervisor or agent to manually review each number being called before initiating the dial, which provides a helpful final vetting. I liked predictive dialing the most because it was the most efficient.

While Nextiva is one of the more expensive options, it’s worth it if you’re looking for real-time agent guidance or a multichannel contact center.

Nextiva’s dialer is simple and provides key information about contacts.

Nextiva uses AI for real-time call transcripts, which power intelligent scripting. You can create a script, conversation goals and company policies beforehand, and the suggested “next steps” in conversation adapt based on how the conversation went. I found it the most effective scripting functionality of any auto dialer.

Nextiva’s AI Assist provides suggested answers and live guidance during calls.

DialedIn is an auto dialer and inbound call-handling software that supports both sales and customer support use cases. It includes several dialing modes, which you can choose from depending on the pace your agents prefer.

The software uses AI to monitor inbound wait times and an agent’s calling pace, automatically adjusting inbound call queues and outbound call lists based on agent skills and workload. The software notices if your number is registering as spam and frequently getting dismissed, and it responds by adjusting your caller ID number. As the supervisor, I could create scripts, view agent screens and compare each agent’s productivity.

DialedIn’s main drawback is that its monthly cost doesn’t include unlimited calling like Nextiva and Aircall do. If your team has large call volumes, the price could get out of hand quickly. It’s best for teams with less than three to four hours of daily talk time and especially a good choice for teams with supervisors managing a large agent staff.

DialedIn’s analytics dashboards give supervisors a birds-eye view of agent performance and activity.

I liked how well DialedIn supports supervisors. Supervisors can design dashboards with KPIs of their choice to monitor inbound activity, outbound calling performance and leaderboards.

DialedIn lets supervisors design custom analytics dashboards.

CloudTalk is a low-cost call center offering SMS and unlimited calling in the U.S. and Canada. The high-tier Expert plan includes two auto dialer types: a power dialer that rapidly places calls in succession and a smart dialer that queues outbound calls and assigns them to agents based on average talk time and calling pace.

CloudTalk supports its auto-dialing functionality with scripts, automatic follow-up surveys and voicemail drop functionality—which I find essential for autodialing. Since CloudTalk doesn’t include AI features like transcription or conversation analysis, its scripting, coaching and real-time agent support features feel simpler than advanced alternatives like Nooks, Orum or Aircall.

At $27 per month, CloudTalk’s Lite plan is the cheapest on our list. While this plan has click-to-call functionality, it lacks a full-fledged auto dialer. The high-tier plan with an auto dialer begins at $69 monthly per user, which is still a good deal but equal to Aircall. I’d recommend Aircall in most cases, but CloudTalk is a cost-effective choice if you’re prioritizing efficiency, since Aircall doesn’t offer smart dialing.

CloudTalk’s user interface makes it easy to set up campaigns and begin dialing.

I appreciated CloudTalk’s simplicity. It was easy to create scripts, especially since CloudTalk provided sales templates to help me generate ideas. The analytics were visually appealing as well, allowing me to sort between inbound and outbound activity and see each agent’s daily call volume.

CloudTalk makes it easy to create scripts for agents using the auto dialer.

JustCall is a call center software that includes auto dialer functionality in its Sales Suite plans. These plans include a power dialer and parallel dialer that lets you dial up to 10 contacts at once, distributing answered calls among available agents. I recommend parallel dialing for large teams and anybody with low answer rates, as parallel dialing massively increases efficiency. Only a handful of providers on our list offer parallel dialing.

The software also stands out with U.S. local number bundles, which include a large batch of numbers from the top 25, 50 or 100 area codes in the U.S. Since local numbers make you seem familiar to the contacts you dial, they are a great way to increase your answer rate—especially if you have large outbound call volumes.

While JustCall doesn’t publicize its pricing for the Sales Suite, I’d suggest it as a great option for any sales team looking to make a big jump forward in its total number of outbound calls per day.

JustCall’s dialer lets you reach contacts quickly while staying on top of your daily performance.

One of my favorite parts about JustCall during testing was the simplicity and insights in its supervisor dashboard. It displays total daily call volumes and key insights like the number of campaigns and total success index. I also found it very easy to keep tabs on each agent’s individual performance.

The CRM integrations were pretty smooth too, enabling me to bulk import campaign lists and background information for each contact I dialed.

JustCall lets you import call campaign lists quickly from your CRM platform.

RingCentral’s contact center software bundles over 30 communication channels, including voice, live chat, email and social media messaging. It also includes several types of auto dialers.

Preview dialing gives agents context about the contact they’re about to call, predictive dialing anticipates when the next agent will be available, and progressive dialing immediately dials a new number when an agent finishes a call. I find these modes sufficient for small teams, but large sales teams may miss the efficiency of parallel dialing offered by alternatives like JustCall and Nooks.

Beyond the auto dialer, I like how RingCentral’s AI tools support agents during calls. Users benefit from live call transcription, responsive scripts and follow-up surveys that you can send out through voice, email or another channel like SMS.

RingCentral’s channel breadth makes it a great choice for companies seeking not only an auto dialer but also a complete multichannel contact center.

RingCentral supports agents during calls with AI scripts and the option to send surveys with one click.

When using RingCentral, I felt a bit overwhelmed by all the channels and AI tools available to me. I imagine that if I was a small team, I’d probably end up wasting many of the messaging channels and focusing instead on voice, live chat and email. The AI agent support features seemed to have a lot of potential—especially the scripting, which was impressively responsive—but I felt like these tools have a steep learning curve.

RingCentral’s AI support features are impressively rich but can feel overwhelming at times.

Talkdesk is a feature-rich contact center that lets you choose between voice-only or omnichannel customer service with digital messaging channels. Its user-friendly mobile app connects you with customers across channels even when you’re away from the computer. The software includes customizable analytics dashboards that drill down into each agent’s performance with AI insights like the customer’s mood and satisfaction level.

I love Talkdesk’s AI-based automations, which let you create dynamic scripts and automate post-call surveys.

What I find most unique about Talkdesk’s auto dialer is how well it syncs with Salesforce. You can dial from campaign lists directly within the Salesforce UI, or automate proactive outbound SMS campaigns from Salesforce. While Talkdesk is on the pricier side, the Salesforce synchronization makes it a good option if your sales agents rely on Salesforce for customer and lead data.

You can trigger Talkdesk SMS campaigns directly within Salesforce.

I found that using Talkdesk’s auto dialer within the Salesforce console was the best way to get the most out of it. I could handle everything I needed without leaving Salesforce—automating SMS, managing campaign lists and dialing the numbers themselves. However, the dialing interface felt relatively plain and outdated compared to alternatives like Nooks, Aircall or JustCall.

Talkdesk lets you use the auto dialer functionality directly within Salesforce.

Kixie is a call center offering SMS and a VoIP phone system, plus advanced features for inbound customer support and outbound sales communications. Lower-tier plans have click-to-call functionality and call-handling features like IVR menus and queues, which work well for teams of any size that receive inbound customer service calls.

Higher-tier plans include the auto dialer and an impressive array of AI tools for live-agent support and outbound sales efficiency. Kixie’s power dialer is a simple option to rapidly dial numbers in succession, but its parallel dialer lets you dial and distribute up to 10 calls at once, increasing efficiency for large teams.

I find Kixie’s ConnectionBoost technology to be its most unique feature. It automatically rotates between outbound local numbers on each call, to help avoid showing up as spam. The software uses AI to monitor answer rates to determine if your outbound calls are getting flagged.

Learn more: Read our full Kixie review.

Kixie’s power dialer makes it easy to quickly dial through campaign lists and drop voicemails with just a click.

I found Kixie to be one of the most user-friendly auto dialers because it doesn’t overwhelm you with other communication channels. Alternatives like RingCentral and Talkdesk can feel like a lot to manage because they have dozens of digital messaging channels and supervisor tools.

On the other hand, Kixie’s functionality centers around outbound dialing and inbound phone-based customer service. While Kixie has tons of advanced features and AI tools, they were easier for me to manage because I didn’t have to worry about so many communication channels.

Kixie’s call logs and contact profiles are easy to understand and navigate.

Orum is a sales dialing software with advanced features to improve outbound calling. It has three dialing modes: click-to-call provides simplicity, a power dialer that works well for individuals and the AI parallel dialer that can call up to five numbers at once, increasing efficiency for midsize and larger sales teams.

My favorite part about Orum is its team collaboration functionality. The virtual sales floor, easily accessible in the dashboard menu, lets you see teammate activity and join active calls. You can set accessibility to supervisors only or enable the whole team sales floor access, which works great if you want staff members or trainees to learn from each other and provide feedback. The interface makes it easy to leave notes on calls, which simplifies the coaching process.

The main thing that bothers me about Orum is its very high price. However, if you want to optimize collaboration and efficiency for your outbound sales team, Orum will do a great job.

Orum’s sales floor allows supervisors to quickly drop in on active calls.

The first thing I noticed about Orum was its modern-feeling interface. The power dialer and parallel dialers allowed me to rapidly progress through dozens of calls. I could quickly jump from the auto dialer to the sales floor and hop between calls without any friction. After listening to a call, it was easy to leave notes and feedback for agents.

Orum’s power dialer enabled me to make large numbers of calls in rapid succession.

Nooks is an AI auto-dialing software that helps you prospect leads, increases dialing efficiency and provides rich contact details to support agents during calls.

The software syncs with and combs your emails, social media, website and CRM system to identify prospects for outreach. These include preexisting customers and potential leads, which Nooks automatically sorts and adds to campaign lists. The parallel dialer lets you call up to five numbers at once.

Nooks especially impresses me with how it supports agents during live calls. The software has a unique integration with LinkedIn that extracts background information. This leads to comprehensive contact profiles that display during calls, giving agents better context to drive more meaningful conversations.

It’s a great choice for companies seeking to automate part of the prospecting process and give agents more information about who they’re calling.

Nooks’ parallel dialer lets you rapidly dial down call lists while viewing key information about each contact.

My favorite thing about using Nooks was its live-call dashboard, which was probably the most intuitive of any auto dialer software I tried. The LinkedIn details added valuable information, and I could switch to information like the prospect’s contact log history, recent notes left by teammates and the call’s active transcript. The AI summary was helpful, and I could easily add notes without disrupting the call’s flow.

Nooks uses LinkedIn to power rich contact profiles, supporting agents during calls.