We’re entering the age of the Internet of Everything (IoE), which is about connecting the Internet to the physical world (people, process, data, and things). We’re early in the process, with approximately 10 billion devices already connected. By 2020, Cisco projects that this number will reach 50 billion “things.” One of the key areas of impact identified in the Cisco Internet of Everything Economy report, “Embracing the Internet of Everything To Capture Your Share of $14.4 Trillion,” is customer experience. The report estimates that IoE-driven customer experience advances — based on increasing customer lifetime value and growing market share by adding more customers — will drive $3.7 trillion of the estimated $14.4 trillion of IoE Value at Stake globally over the next decade.
This blog was co-authored by Dave Evans and Joseph Bradley, Cisco Internet Business Solutions Group (IBSG).
To receive the most value from the Internet of Everything (IoE), business leaders should begin transforming their organizations based on key learnings from use cases that show how IoE works in the real world. Cisco IBSG’s Economics practice recently developed 50 private-sector use cases to determine the Value at Stake in the new IoE Economy. It determined that $14.4 trillion of value (net profit) will be created or will migrate among companies and industries based on their ability to harness IoE.
This blog will provide both near-term and more futuristic examples of IoE in healthcare and marketing/advertising to help you better understand the possibilities of IoE in different time frames. We provide both a futuristic view (Dave) and a near-term perspective (Joseph). Read More »
The Big Data revolution continues to make inroads into the healthcare space, where it’s helping reduce hospital readmissions, improve point-of-care decisions and advance research, among other benefits. Take a look at this sampling of topics on offer at the 2013 Annual HIMSS (Healthcare Information and Management Systems Society) Conference & Exhibition in New Orleans, La. last month: “Using Data Analytics to Improve Patient Care and Safety,” “Data Warehousing for Healthcare,” “Extracting Value from Healthcare Big Data with Predictive Analytics,” “Leveraging Data as an Asset.”
Clearly, Big Data is making its mark in the healthcare world, as it is in just about every other aspect of our world—a reality that’s compellingly illustrated in the recent Cisco-sponsored project, The Human Face of Big Data (HFOBD). Consisting of a book and an iPad app, the project is designed to illustrate how data transforms the way we perceive ourselves and our world.
The project’s premise? That real-time visualization of data streaming in from billions of sensors, RFID tags and GPS-enabled cameras and smart phones is beginning to allow us, as individuals and collectively as a society, to sense, measure and understand aspects of our existence in ways never before possible through data in motion or at rest. This is a big deal. In fact, many data experts believe this global ebb and flow of data—a planetary nervous system, if you will—will soon have a greater impact on our lives than the Internet.
Back in the world of healthcare, consider this example from HFOBD of how one doctor used the power of data to gain insight into hospital and emergency room visits. Troubled by the soaring costs of healthcare in America, Dr. Jeffrey Brenner of Camden, NJ, used the records of 600,000 hospital visits to build a map linking hospital claims to patients’ addresses. Analyzing the data, he made a startling discovery—that just 1 percent of patients accounted for 30 percent of hospital bills due to repeated emergency room visits.
To help address the issue, Brenner founded the Camden Coalition of Healthcare Providers, which can dispatch caseworkers to care for the patients with the most problems. Once caseworkers began making proactive home visits and encouraging high-risk patients to stay on their medications, the target group’s hospital bills fell dramatically. In one instance, a single patient who had run up over US$700,000 in hospital bills in 12 months didn’t need another visit after the coalition’s intervention[1].
A doctor in California diagnosing a patient in Africa. An Ohio woman on vacation accessing her medical records from an emergency room in London. A patient’s vital signs being monitored remotely from a hospital on the other side of town. These are all scenarios that just years ago seemed impossible… but could be made possible by Cisco.
In life, I’m consistently amazed by the astonishing change and progress that can occur in the short span of just one year. In technology, it moves even more quickly. Walking into the 2013 HIMSS conference in New Orleans, it was obvious to me that pace of change in healthcare is accelerating dramatically. The sheer size of the event and the number of companies that attended this year’s conference, each demonstrating innovative products, technologies, or methodologies to connect healthcare providers and patients was astonishing. Read More »
The Internet of Everything is all around us. People are connecting on the go in new ways, and they expect fast, secure network connections that follow them anywhere and everywhere —at work, at home, at play, at the mall, at the gym, or even at the ballpark.
Not so long ago, getting on the Internet was a static experience. It was a desktop PC tethered to the company network, or for the elite the “double, double, toil and trouble” of a modem firing up, followed by a long wait for a sluggish home connection.
The new era of mobility takes computing beyond the PC’s limitations, surpassing it by a long shot. It’s becoming less about devices than what you can do as the workspace evolves, offering adaptability and choice based upon who you are, where you are, and what you need to accomplish. Whether it’s a quick phone call, a web conferencing session, instant messaging, or file sharing, removing the limitations of location and devices lets organizations work together better and make decisions faster.
What is driving these changes? When people think of mobility, they usually focus on the devices used to access the net. Slick new smart phone displays, multi-touch tablet screens, and futuristic industrial designs are definitely eye-catching. Consumers are snapping up these new devices, and companies are embracing bring-your-own-device (BYOD) programs. But what’s happening behind the scenes and on the screens is just as important—if not more important.
