Companies looking to deploy artificial intelligence to tackle everyday business problems need to make sure employees outside of technology hubs are involved in the process, Gina Chung, DHL’s head of innovation for the Americas, told the WSJ Pro Artificial Intelligence Executive Forum
It is important to be mindful of AI’s limitations, panelists told the WSJ Pro Artificial intelligence executive forum, particularly the fact that an AI system will only be as good as the data fed into it.
JPMorgan Chase is pushing ahead with plans to feed decades’ worth of client data into smart technologies, with an eye to boost customer services, said Manuela Veloso, the bank’s head of artificial-intelligence research.
