Merge branch 'master' into develop

shakeelmohamed · shakeelmohamed · commit fa2f7f525b51 · 2018-10-10T08:59:52.000-07:00
diff --git a/README.md b/README.md
@@ -36,7 +36,7 @@ Here's what you need to get going with the Splunk SDK for Python.
 
 #### Python
 
-The Splunk SDK for Python requires Python 2.7+. 
+The Splunk SDK for Python requires Python 2.7+, including Python 3. 
 
 #### Splunk
 
@@ -282,15 +282,25 @@ If you would like to contribute to the SDK, go here for more information:
 
 ### Support
 
-Beginning September 2018, the Splunk SDKs for C#, Java, JavaScript, and Python will no longer be supported through Splunk Support.
-
-You can still request assistance using the following options:
-
-* Post questions to [Splunk Answers](http://splunk-base.splunk.com/answers/). Be sure to use tags to identify the SDK or tool you are having an issue with.
-
-* File an issue on [GitHub](https://github.com/splunk/).
-
-* Send feedback to _devinfo@splunk.com_.
+1. You will be granted support if you or your company are already covered 
+   under an existing maintenance/support agreement. 
+   Send an email to support@splunk.com and include "Splunk SDK for Python" 
+   in the subject line.    
+2. If you are not covered under an existing maintenance/support agreement, you     
+   can find help through the broader community at:  
+   <ul>    
+   <li><a href='http://splunk-base.splunk.com/answers/'>Splunk Answers</a> (use     
+    the <b>sdk</b>, <b>java</b>, <b>python</b>, and <b>javascript</b> tags to   
+    identify your questions)</li>   
+   <li><a href='http://groups.google.com/group/splunkdev'>Splunkdev Google  
+    Group</a></li>  
+   </ul>    
+3. Splunk will NOT provide support for SDKs if the core library (the    
+   code in the <b>/splunklib</b> directory) has been modified. If you modify an     
+   SDK and want support, you can find help through the broader community and    
+   Splunk answers (see above). We would also like to know why you modified the  
+   core library&mdash;please send feedback to devinfo@splunk.com. 
+4. File any issues on [GitHub](https://github.com/splunk/splunk-sdk-python/issues).
  
 ### Contact Us
 
