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docs/programs/message-hackers.md

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Your message will first go to HackerOne support who will verify the content of the message. After verification, your message will be sent to the selected recipients within 1 business day. The message will appear from *Your Team (via HackerOne)* and will be no-reply.
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Each recipient will receive a unique email that's specific to them. Hackers won't be able to see if anyone else received the same email.
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![Communicate with hackers3](./images/communicate-with-hackers2.png)

docs/programs/reducing-noise.md

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---
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title: "Reducing Noise"
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path: "/programs/reducing-noise.html"
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id: "programs/reducing-noise"
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---
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Once your program launches [publicly](/hackers/private-vs-public-programs.html), you enable the entire hacker community to submit vulnerability reports to your program. Though publicly launching your program is a huge accomplishment, it also means that your program is more susceptible to noise from invalid or low-impact reports. Receiving such reports makes it difficult to maintain healthy programs with healthy response times as programs are spending time filtering through these low priority reports.
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In order to help you and your program become more successful, HackerOne has implemented features to help you reduce noise from low-impact reports. These features include:
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Feature | Details
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------- | --------
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[Human-Augmented Signal](/programs/human-augmented-signal.html) | HackerOne Security Analysts will review reports that have a high chance of being invalid and will close any invalid report as <i>Not Applicable</i>.
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[Triggers](/programs/triggers.html) | Set up an automated action when your program receives a report with or without a given trigger word. Triggers aid in reducing noise as they can flag certain reports.
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[Signal Requirements](/programs/signal-requirements.html) | Set a minimum Signal hackers must reach in order to submit reports to your program. This ensures that only hackers with a certain skill level are able to report vulnerabilities.
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[Define your Scope](/programs/defining-scope.html) | Define your scope and the assets you want hackers to hack on. This guides hackers to focus on the right targets that you’re interested in.
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You’re free to implement 1 or all of these features. For the best results in reducing unwanted noise for your program, it’s good practice to set up each one.

src/pages/programs/programs-nav.yaml

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path: /programs/sessions.html
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- title: Credential Management
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path: /programs/credential-management.html
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- title: Notifications
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path: /programs/notifications.html
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- title: Reports
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items:
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- title: Inbox
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path: /programs/hackbot.html
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- title: Retesting
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path: /programs/retesting.html
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- title: Reducing Noise
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path: /programs/reducing-noise.html
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- title: Integrations
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items:
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- title: Supported Integrations

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