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| 1 | +# -*- coding: utf-8 -*- |
| 2 | + |
| 3 | +import os |
| 4 | +import unittest |
| 5 | +from intercom import Intercom |
| 6 | +from intercom.admin import Admin |
| 7 | +from intercom.conversation import Conversation |
| 8 | +from intercom.user import User |
| 9 | + |
| 10 | +Intercom.app_id = os.environ.get('INTERCOM_APP_ID') |
| 11 | +Intercom.app_api_key = os.environ.get('INTERCOM_APP_API_KEY') |
| 12 | + |
| 13 | + |
| 14 | +class ConversationTest(unittest.TestCase): |
| 15 | + email = "ada@example.com" |
| 16 | + |
| 17 | + @classmethod |
| 18 | + def setup_class(cls): |
| 19 | + # get admin |
| 20 | + cls.admin = Admin.all()[0] |
| 21 | + # get user |
| 22 | + cls.user = User.find(email=cls.email) |
| 23 | + if not hasattr(cls.user, 'user_id'): |
| 24 | + # Create a user |
| 25 | + cls.user = User.create( |
| 26 | + email=cls.email, |
| 27 | + user_id="ada", |
| 28 | + name="Ada Lovelace") |
| 29 | + cls.user.companies = [ |
| 30 | + {"company_id": 6, "name": "Intercom"}, |
| 31 | + {"company_id": 9, "name": "Test Company"} |
| 32 | + ] |
| 33 | + cls.user.save() |
| 34 | + |
| 35 | + def test_find_all_admin(self): |
| 36 | + # FINDING CONVERSATIONS FOR AN ADMIN |
| 37 | + # Iterate over all conversations (open and closed) assigned to an admin |
| 38 | + |
| 39 | + for convo in Conversation.find_all(type='admin', id=self.admin.id): |
| 40 | + self.assertIsNotNone(convo.id) |
| 41 | + self.__class__.convo_id = convo.id |
| 42 | + |
| 43 | + def test_find_all_open_admin(self): |
| 44 | + # Iterate over all open conversations assigned to an admin |
| 45 | + for convo in Conversation.find_all( |
| 46 | + type='admin', id=self.admin.id, open=True): |
| 47 | + self.assertIsNotNone(convo.id) |
| 48 | + |
| 49 | + def test_find_all_closed_admin(self): |
| 50 | + # Iterate over closed conversations assigned to an admin |
| 51 | + for convo in Conversation.find_all( |
| 52 | + type='admin', id=self.admin.id, open=False): |
| 53 | + self.assertIsNotNone(convo.id) |
| 54 | + |
| 55 | + def test_find_all_closed_before_admin(self): |
| 56 | + for convo in Conversation.find_all( |
| 57 | + type='admin', id=self.admin.id, open=False, |
| 58 | + before=1374844930): |
| 59 | + self.assertIsNotNone(convo.id) |
| 60 | + |
| 61 | + def test_find_all_user(self): |
| 62 | + # FINDING CONVERSATIONS FOR A USER |
| 63 | + # Iterate over all conversations (read + unread, correct) with a |
| 64 | + # user based on the users email |
| 65 | + for convo in Conversation.find_all(email=self.email, type='user'): |
| 66 | + self.assertIsNotNone(convo.id) |
| 67 | + |
| 68 | + def test_find_all_read(self): |
| 69 | + # Iterate over through all conversations (read + unread) with a |
| 70 | + # user based on the users email |
| 71 | + for convo in Conversation.find_all( |
| 72 | + email=self.email, type='user', unread=False): |
| 73 | + self.assertIsNotNone(convo.id) |
| 74 | + |
| 75 | + def test_find_all_unread(self): |
| 76 | + # Iterate over all unread conversations with a user based on the |
| 77 | + # users email |
| 78 | + for convo in Conversation.find_all( |
| 79 | + email=self.email, type='user', unread=True): |
| 80 | + self.assertIsNotNone(convo.id) |
| 81 | + |
| 82 | + def test_find_single_conversation(self): |
| 83 | + # FINDING A SINGLE CONVERSATION |
| 84 | + convo_id = Conversation.find_all(type='admin', id=self.admin.id)[0].id |
| 85 | + conversation = Conversation.find(id=convo_id) |
| 86 | + self.assertEqual(conversation.id, convo_id) |
| 87 | + |
| 88 | + def test_conversation_parts(self): |
| 89 | + # INTERACTING WITH THE PARTS OF A CONVERSATION |
| 90 | + convo_id = Conversation.find_all(type='admin', id=self.admin.id)[0].id |
| 91 | + conversation = Conversation.find(id=convo_id) |
| 92 | + |
| 93 | + # Getting the subject of a part (only applies to email-based |
| 94 | + # conversations) |
| 95 | + self.assertEqual(conversation.conversation_message.subject, "") |
| 96 | + # Get the part_type of the first part |
| 97 | + self.assertIsNotNone(conversation.conversation_parts[0].part_type) |
| 98 | + # Get the body of the second part |
| 99 | + self.assertIsNotNone(conversation.conversation_parts[1].body) |
| 100 | + |
| 101 | + # def test_reply(self): |
| 102 | + # # REPLYING TO CONVERSATIONS |
| 103 | + # convo_id = Conversation.find_all(type='admin', id=self.admin.id)[0].id |
| 104 | + # conversation = Conversation.find(id=convo_id) |
| 105 | + # num_parts = len(conversation.conversation_parts) |
| 106 | + # # User (identified by email) replies with a comment |
| 107 | + # conversation.reply( |
| 108 | + # type='user', email=self.email, |
| 109 | + # message_type='comment', body='foo') |
| 110 | + # # Admin (identified by email) replies with a comment |
| 111 | + # conversation.reply( |
| 112 | + # type='admin', email=self.admin.email, |
| 113 | + # message_type='comment', body='bar') |
| 114 | + # conversation = Conversation.find(id=convo_id) |
| 115 | + # self.assertEqual(num_parts + 2, len(conversation.conversation_parts)) |
| 116 | + |
| 117 | + def test_mark_read(self): |
| 118 | + # MARKING A CONVERSATION AS READ |
| 119 | + convo_id = Conversation.find_all(type='admin', id=self.admin.id)[0].id |
| 120 | + conversation = Conversation.find(id=convo_id) |
| 121 | + conversation.read = False |
| 122 | + conversation.save() |
| 123 | + conversation = Conversation.find(id=convo_id) |
| 124 | + # CANNOT MARK AS UNREAD VIA API |
| 125 | + # self.assertFalse(conversation.read) |
| 126 | + conversation.read = True |
| 127 | + conversation.save() |
| 128 | + conversation = Conversation.find(id=convo_id) |
| 129 | + self.assertTrue(conversation.read) |
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